{"id":2480,"date":"2026-03-31T03:57:58","date_gmt":"2026-03-31T03:57:58","guid":{"rendered":"https:\/\/azoreslab.com\/azoresyouthhostels\/?page_id=2480"},"modified":"2026-04-27T18:22:36","modified_gmt":"2026-04-27T18:22:36","slug":"faq","status":"publish","type":"page","link":"https:\/\/azoresyouthhostels.com\/fr\/faq\/","title":{"rendered":"Questions fr\u00e9quemment pos\u00e9es"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2480\" class=\"elementor elementor-2480\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ccd9d1 e-flex e-con-boxed e-con e-parent\" data-id=\"1ccd9d1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d3ad85b e-con-full e-flex e-con e-child\" data-id=\"d3ad85b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f613cac elementor-widget__width-auto elementor-widget-laptop__width-auto elementor-widget-tablet_extra__width-auto elementor-widget-mobile_extra__width-auto elementor-widget-mobile__width-initial elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"f613cac\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">F.A.Q.&#8217;s<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0fb8a37 elementor-widget elementor-widget-spacer\" data-id=\"0fb8a37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1f07ae7 e-con-full e-flex elementor-invisible e-con e-parent\" data-id=\"1f07ae7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInLeft&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-8ec440f e-con-full e-flex e-con e-child\" data-id=\"8ec440f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-acf89a7 e-con-full e-flex e-con e-child\" data-id=\"acf89a7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-657e211 e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"657e211\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f2a6593 e-con-full e-flex e-con e-child\" data-id=\"f2a6593\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_offset&quot;:150,&quot;sticky_effects_offset&quot;:150,&quot;sticky_anchor_link_offset&quot;:150,&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;sticky_on&quot;:[&quot;widescreen&quot;,&quot;desktop&quot;,&quot;laptop&quot;,&quot;tablet_extra&quot;,&quot;tablet&quot;,&quot;mobile_extra&quot;,&quot;mobile&quot;]}\">\n\t\t<div class=\"elementor-element elementor-element-8a4241f e-con-full jkit-sticky-element--enabled e-flex jkit-sticky-element-on--down jkit-sticky-position--sticky e-con e-child\" data-id=\"8a4241f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jkit_sticky_top_position&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jkit_sticky_device&quot;:&quot;desktop&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2f4b2cc elementor-widget elementor-widget-heading\" data-id=\"2f4b2cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Frequently asked questions<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5840699 elementor-widget elementor-widget-heading\" data-id=\"5840699\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Tem d\u00favidas? <br>N\u00f3s temos as respostas.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7147a19 e-con-full e-flex e-con e-child\" data-id=\"7147a19\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-12c6141 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"12c6141\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2f4afc2 elementor-widget elementor-widget-heading\" data-id=\"2f4afc2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Qual \u00e9 a idade m\u00ednima para ficar hospedado?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-292f13f elementor-widget elementor-widget-text-editor\" data-id=\"292f13f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tA idade m\u00ednima para check-in \u00e9 de 18 anos.\nMenores de 18 anos podem ficar alojados se acompanhados por um adulto\nrespons\u00e1vel.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cc8493b e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"cc8493b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f2c37de elementor-widget elementor-widget-heading\" data-id=\"f2c37de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Como posso fazer uma reserva?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a8fb870 elementor-widget elementor-widget-text-editor\" data-id=\"a8fb870\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tPode efetuar uma reserva, de forma simples, neste website, por email ou por\ntelefone. Em cada uma das op\u00e7\u00f5es deve indicar a ilha pretendida, as datas, o\nn\u00famero de h\u00f3spedes e a tipologia de alojamento.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-18f3804 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"18f3804\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6d64d74 elementor-widget elementor-widget-heading\" data-id=\"6d64d74\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Posso cancelar ou alterar a minha reserva?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-89036e2 elementor-widget elementor-widget-text-editor\" data-id=\"89036e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tO cancelamento ou altera\u00e7\u00e3o da sua reserva depende da tarifa selecionada no\nmomento da reserva. As condi\u00e7\u00f5es subjacentes a cada tarifa s\u00e3o indicadas\ndurante o processo.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5396853 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"5396853\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-297806b elementor-widget elementor-widget-heading\" data-id=\"297806b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Os hostels t\u00eam quartos privados?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-210a1c1 elementor-widget elementor-widget-text-editor\" data-id=\"210a1c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tSim, dispomos de op\u00e7\u00f5es de quartos privados com WC privativo e quartos\nprivados sem WC privativo.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f539ec5 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"f539ec5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-54de193 elementor-widget elementor-widget-heading\" data-id=\"54de193\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">O pequeno-almo\u00e7o est\u00e1 inclu\u00eddo na reserva?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c0c58cb elementor-widget elementor-widget-text-editor\" data-id=\"c0c58cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tSim, o pequeno-almo\u00e7o buffet est\u00e1 inclu\u00eddo na reserva e pode ser desfrutado das\n07h30 \u00e0s 10h00, todos os dias da semana.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c3e9e01 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"c3e9e01\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d0ad8b2 elementor-widget elementor-widget-heading\" data-id=\"d0ad8b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Qual \u00e9 o hor\u00e1rio de check-in e check-out?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74fc72b elementor-widget elementor-widget-text-editor\" data-id=\"74fc72b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tO check-in pode ser efetuado das 15h00 \u00e0s 23h30 e o check-out das 00h00 at\u00e9 \u00e0s\n11h00.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-77fdbbc e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"77fdbbc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2cda1b4 elementor-widget elementor-widget-heading\" data-id=\"2cda1b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Posso guardar a bagagem antes do check-in?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2801eae elementor-widget elementor-widget-text-editor\" data-id=\"2801eae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tSim, dispomos de cacifos pr\u00f3prios para armazenamento de bagagem, onde pode guardar os seus pertences at\u00e9 ao ato de check-in. (confirmar)\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3ed298d e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"3ed298d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-59f7636 elementor-widget elementor-widget-heading\" data-id=\"59f7636\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u00c9 poss\u00edvel reservar para grupos ou escolas?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a40b16 elementor-widget elementor-widget-text-editor\" data-id=\"7a40b16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tSim, \u00e9 poss\u00edvel reservar para grupos, incluindo grupos escolares. Para confirmar\nas condi\u00e7\u00f5es espec\u00edficas como valores e tarifas especiais para grupos deve\ncontactar-nos por email bookings@azoresyouthhostels.com ou por telefone (+351)\n296\u00a0629\u00a0431.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e2f5feb e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"e2f5feb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7f9b10b elementor-widget elementor-widget-heading\" data-id=\"7f9b10b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Que documentos necessito apresentar no check-in?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea1c1f6 elementor-widget elementor-widget-text-editor\" data-id=\"ea1c1f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tNo ato de check-in solicitamos a apresenta\u00e7\u00e3o de um documento de identifica\u00e7\u00e3o\nou passaporte e um cart\u00e3o de cr\u00e9dito em nome do titular da reserva.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-91b4703 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"91b4703\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e1c79e6 elementor-widget elementor-widget-heading\" data-id=\"e1c79e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Os Azores Youth Hostels s\u00e3o indicados para fam\u00edlias?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-77ecc54 elementor-widget elementor-widget-text-editor\" data-id=\"77ecc54\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tSim, as fam\u00edlias s\u00e3o bem-vindas nos Azores Youth Hotels. Dispomos de quartos\nprivados, que oferecem mais privacidade e conforto para as fam\u00edlias, bem como\nber\u00e7os e\/ou camas extras dispon\u00edveis mediante pedido.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Aqui encontrar\u00e1s toda a informa\u00e7\u00e3o necess\u00e1ria para tornar a tua estadia simples, c\u00f3moda e sem surpresas.<\/p>","protected":false},"author":1,"featured_media":2361,"parent":0,"menu_order":15,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2480","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>F.A.Q.&#039;s - AZORES YOUTH HOSTELS<\/title>\n<meta name=\"description\" content=\"Tem d\u00favidas sobre a sua reserva na Azores Youth Hostels? 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