FAQs
Frequently asked questions
Do you have any questions?
We have the answers.
Qual é a idade mínima para ficar hospedado?
The minimum age for check-in is 18 years old.
Guests under the age of 18 may stay if accompanied by a responsible adult.
How can I make a reservation?
You can make a booking simply on this website, by email, or by phone. For each option, please state the desired island, dates, number of guests, and type of accommodation.
Can I cancel or change my booking?
The cancellation or amendment of your booking depends on the fare selected at the time of booking. The conditions underlying each fare are indicated during the process.
Do hostels have private rooms?
Yes, we have private rooms with en-suite toilets and private rooms without en-suite toilets.
Is breakfast included in the booking?
Yes, the buffet breakfast is included in your booking and can be enjoyed from 07:30 to 10:00 every day of the week.
What are the check-in and check-out times?
Check-in can be made between 3:00 PM and 11:30 PM, and check-out between 00:00 AM and 11:00 AM.
Can I store my luggage before check-in?
Yes, we have our own lockers for luggage storage where you can keep your belongings until check-in. (confirm)
Is it possible to book for groups or schools?
Yes, it is possible to book for groups, including school groups. To confirm
specific conditions, such as prices and special rates for groups, you should
contact us by email at bookings@azoresyouthhostels.com or by telephone at (+351)
296 629 431.
What documents do I need to present at check-in?
At check-in, we request that you present a form of identification or passport and a credit card in the name of the reservation holder.
Are Azores Youth Hostels suitable for families?
Yes, families are welcome at Azores Youth Hotels. We have private rooms available, offering more privacy and comfort for families, as well as cots and/or extra beds available upon request.